Privacy Policy

Last updated: June 27, 2026

1. Information We Collect

When you create an account or subscribe to QED Signal, we collect:

  • Account information: your name, email address, and hashed password.
  • Payment information: processed securely by Stripe. We store only your Stripe customer ID and payment confirmation — we never see or store your card number, CVV, or billing address.
  • Usage data: login timestamps, pages viewed, and feature interactions, collected automatically to improve the service.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain your QED Signal account and subscription.
  • Process payments and send transaction confirmations.
  • Grant access to the Discord community upon your request.
  • Send service-related emails (e.g., payment receipts, account updates).
  • Improve and optimize the website and user experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services:

  • Stripe — for payment processing. Stripe's privacy policy is available at stripe.com/privacy.
  • Discord — for community access and trade alerts. Discord's privacy policy is available at discord.com/privacy.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and secure payment processing through Stripe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., payment records for tax compliance).

6. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your account and personal data.
  • Opt out of non-essential communications.

To exercise any of these rights, contact us at the email below.

7. Cookies

We use essential cookies for authentication and session management. These are strictly necessary for the website to function and cannot be disabled. We do not use third-party tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Your continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, contact us at: [email protected]